When the Company Stepped Back, Pholus Stepped In — Quietly Protecting a Director During Litigation Exposure

A mid-sized company operating in Latin America became entangled in a complex legal dispute that named both the organization and individual executives. During the initial crisis response, Pholus was brought in to help leadership clarify their communications with legal counsel and reduce internal panic. We led an accountability session that calmed immediate confusion and established clearer pathways to external attorneys.

The company chose not to continue with ongoing advisory support after that session. But during our brief engagement, we had requested to review their insurance coverage and risk policies as part of standard due diligence. What we discovered was alarming: the company had no Directors and Officers insurance in place. One director, personally named in the lawsuit, was now exposed to legal, reputational, and financial risk with no organizational safety net. They had believed the company's general liability coverage would protect them. It did not.

When the director realized they were legally exposed and the company had moved on without addressing their personal vulnerability, they reached out to Pholus privately. They needed someone to protect their interests when the organization wouldn't. We switched from company advisor to personal counsel, working quietly to remove the director from the lawsuit and ultimately coordinate their exit from an organization that had failed to protect them when it mattered most.

At a Glance

  • Industry: Private Company
  • Challenge Category: Personal Liability Protection
  • Services Provided: Founder & Team Advisory
  • Engagement Type: Individual Executive Protection (shifted from corporate to personal retainer)
  • Geography: Latin America

Who This Case Study Is For

This case study is relevant if you're facing:

  • Personal legal exposure due to organizational gaps in insurance or governance. You serve on a board or hold an executive title, and you've just discovered that the company lacks Directors and Officers insurance or that existing coverage has exclusions that leave you personally vulnerable. You're named in litigation or facing potential claims, and the organization either cannot or will not provide the protection you believed was in place when you accepted the role.
  • Organizational crises where individual executives are being used as shields or scapegoats. Your company is facing legal action, regulatory scrutiny, or stakeholder pressure, and leadership is positioning individual executives to absorb liability rather than addressing systemic problems. You need independent counsel to protect your personal interests while the organization protects its own, especially when those interests may no longer align.
  • Trust breakdowns between executives and the organizations they serve. You've given years of service and loyalty to a company, but when a crisis emerged, you discovered that governance protections you assumed existed were never put in place. The organization is more focused on limiting corporate liability than protecting the individuals who carried out decisions on its behalf, and you're questioning whether to stay or coordinate a strategic exit.
  • Legal proceedings where you're named individually but weren't responsible for the contested actions. You're listed in a lawsuit because of your title or timing, but you had limited involvement in the decisions being challenged. You need someone to coordinate with legal counsel to correct the record, clarify your role, and potentially remove you from proceedings without escalating the situation or damaging relationships that still matter to your professional reputation.
  • Board service or executive roles in jurisdictions where liability exposure is significant. You serve in a leadership capacity in regions where regulatory enforcement is unpredictable, legal protections for individuals are weak, or corporate governance standards don't match what you'd expect in more developed markets. You need to understand your personal risk profile and ensure you have independent protection, not just organizational assurances.

 

Key Outcomes

  • Director successfully removed from lawsuit within weeks of engagement
  • Zero public coverage or media attention to the removal or underlying dispute
  • No labor complaints or legal retaliation filed by the director
  • Exit coordinated respectfully with no bridges burned unnecessarily
  • Personal legal exposure eliminated before trial preparation began
  • Approximately $50K-100K in potential personal legal defense costs avoided
  • Director's professional reputation preserved through discreet handling
  • Governance gap (lack of D&O insurance) identified before it created permanent damage to multiple executives

How We Helped

We identified a critical insurance gap during initial corporate engagement that left an executive personally exposed. While advising the company on communication with external legal counsel, we requested to review insurance coverage and risk policies as standard practice. The absence of Directors and Officers insurance meant that executives named in the lawsuit had no organizational protection from personal liability. When we flagged this to leadership, the company chose to end the advisory relationship and rely solely on their legal team. But the director who had been personally named understood the implications immediately and reached out privately for continued support.

We switched from corporate advisor to personal counsel, coordinating with the director's legal team to remove them from liability. Working behind the scenes with legal representatives, we helped correct prior statements, clarify the director's limited role in contested decisions, and document their lack of involvement in certain actions under scrutiny. The director had not acted in bad faith but had been caught in organizational crossfire due to title and timing. We built a factual case that made their inclusion in the lawsuit untenable, focusing on what they did and didn't do rather than engaging in broader organizational defense strategies.

We successfully had the director removed from the lawsuit through quiet legal coordination without public disclosure. Within weeks, legal counsel achieved removal from the proceedings. Because the company was privately held, no press release was issued and no media coverage occurred. The removal was handled discreetly through standard legal motion practice, and the director's name was cleared without drawing attention to the underlying dispute or their temporary involvement.

We guided the director through a dignified exit after trust in the organization broke down. While the legal threat had been eliminated, the director's relationship with the company was irreparably damaged. The failure to maintain basic governance protections and the organization's unwillingness to prioritize executive safety had destroyed confidence in leadership. We helped manage the resignation transition, ensuring that exit communications remained professional, no unnecessary bridges were burned, and the director's next steps were protected and planned. The departure was clean, respectful, and positioned as a natural transition rather than a crisis-driven rupture.

Get the Full Case Study

The full case study details the legal coordination strategy we used to remove the director from proceedings without escalating visibility, and the exit planning framework that preserved professional relationships while acknowledging broken trust.

Facing a Similar Challange?

If you're an executive or board member facing personal legal exposure due to organizational gaps, discovering that governance protections you relied on don't exist, or questioning whether to exit an organization that failed to protect you during crisis, Pholus provides individual executive advisory that puts your interests first.

This expertise also applies when you're considering board service in high-risk jurisdictions and need independent risk assessment, when you need someone to advocate for you separately from organizational counsel, or when trust has broken down and you need to coordinate an exit that protects your reputation and future opportunities.

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