We prioritize rapid response in active or unstable situations. To start triage within 24 hours, contact us directly and securely via Signal. You won’t be asked to fill out intake forms or submit documents upfront — just send us a short message using the prompt below.
We’re here to help you get a clearer read before things escalate.
We handle all emergency communications via Signal.
You can send a message to pholus.01 or click the button below to open the app.
If you don’t have Signal installed, you can download it using the links below or from your device’s app store:
When reaching out, please include:
Where you're located or operating
What’s happening now
What kind of help you're looking for (If you’re unsure — just tell us what you know.)
We respond quickly -- within hours, usually within the hour.
If you are unable to download Signal, reach out to us by email at [email protected].
We’re here to help you assess what’s unfolding and determine your next steps quickly and calmly.
How much is this going to cost?
Initial consultations are completely free. We don’t want money to be a barrier during a crisis—just reach out.
Can I talk to someone right now?
Yes. If someone is available, we’ll respond immediately. If not, we’ll follow up as soon as possible—typically within the hour.
What should I say in my message?
You don’t need to explain everything. Just tell us the nature of the situation in a sentence or two. We’ll take it from there.
What if I’m overreacting?
You’re not. If something made you pause long enough to consider contacting us, it’s worth checking. We’d rather hear from you early than too late.
Is this secure?
Yes. All conversations are treated as confidential by default, and we use Signal for its end-to-end encryption and privacy protections. Signal uses end-to-end encryption to ensure that only you and our team can read your messages — not even Signal itself can access them. No phone numbers are stored, and conversations automatically disappear after a set time for added privacy.
You can also request immediate help by email at [email protected].
Be sure to include contact information for a messaging app of your choice.