You’ve been overbilled. The service is falling short. The vendor won’t fix it—and they won’t let you out. Legal action feels like overkill. But silence is costing you real money. You need leverage, not escalation.
This case study is especially relevant if you are:
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A COO or founder stuck in a service contract that’s underdelivering
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A finance lead facing mounting invoices with no accountability
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A legal or ops advisor avoiding full-blown litigation over clear but costly misalignment
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A stakeholder who wants a clean exit—without courtrooms or headlines
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A team leader searching for a better provider while containing risk
The fix wasn’t a fight. It was a well-placed signal.
This case study shows how Pholus helped a U.S.-based client terminate an underperforming vendor contract without litigation. By calmly documenting service failures and submitting a regulatory complaint to the state attorney general, the client avoided legal fees, halted billing, and exited cleanly. No threats. No headlines. Just structure, strategy, and a new vendor who actually delivered.
If you’re stuck paying for something that no longer works—and don’t want to light the place on fire—this case study may show you a smarter way out.
Download it now and read it quietly. You’ll know if it applies.
